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Servicing & Repairs

We service and repair most makes of sewing machines, overlockers and embroidery machines.

We offer a free estimate, repairs take between 7-10 days.

Most manufacturers recommend that you have your machine serviced every few years. If used daily, then serviced annually would be ideal.
More sophisticated machines will tell you when they’re due for a service by counting the stitches.

We also offer a school service, please see below.

What to bring for servicing…

As well as your machine, our mechanic will need;

  • Foot control & lead

  • Bobbin case

  • Correct bobbin

  • Standard zig zag Presser foot

  • If embroidery machine, hoop & embroidery foot

A service will include…

  • Removing lint and dust build up, engineer will start with stripping down and cleaning out whole machine.

  • Stripping off old lube then re-lubing and re-greasing where appropriate.

  • Checking timing of bobbin case & feed dog.

  • Checking hook driver and bobbin case for burrs.

  • Checking feed dog & needle bar height.

  • Checking the tension top & bottom.

  • Checking for pattern distortion.

  • Checking quality of buttonholes.

  • Checking gears for wear & play.

  • Checking electrics & wiring.

  • Repair or replace broken parts.

  • Updating firmware if applicable.

  • Clean outer machine.

  • Sew off to test.

Schools & colleges…

We offer a discount on servicing along with education prices on new machines for schools, universities & colleges. Please contact us for more information.


A service carries a 6 month guarantee, this covers only the items we have replaced or repaired.
This does not cover needles, threa
ders, nor bulbs.

Servicing drop off points

Sew Creative; Norwich - 01603 305888
JB Postle: Aylsham, Norfolk - 01263 733145
Sarah Jane's Haberdashery - Dereham, Norfolk - 01362 685826
Myhills: Swaffham, Norfolk - 01760 721272
Miss Madeleines: Sheringham - Norfolk - 01263 821990
Workshop: Corpusty, Norfolk - 01263 584113


Part exchange

We buy and sell second hand Bernina Machines. If you are trying to sell yours or interested in a second hand model then please ring Michael on 07973 781825 for a chat.

Standard Service Charges

Hand Machine - £69
Basic Zig Zag Machine - £75
Mechanical Machine - £84
Mechnical Bernina - £110
Computerised Machine - £95
Computerised Bernina - £125
Long Arm Machine - £110
Embroidery Only - £110
Bernina 7 Series - £180
Combined Machine - £135
Top End Combined - £160
Overlocker - £95
All prices include VAT, parts are extra.

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